Technical Solutions Engineering Manager, Google Cloud Security

About the role

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

What you'll do

• Partner with Software Engineering and Site Reliability Engineering to manage production incidents in real time
• Resolve high-profile escalations and issues, improve the customer experience and drive initiatives that increase their likelihood of success
• Work as people manager of engineers to partner with regional counterparts in Americas and EMEA to ensure seamless 24x7 case transitions, uniform SLA adherence
• Translate recurring customer and technical patterns into clear, evidence-based feedback for Product and Engineering including reproducible examples, impact assessment
• If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form

What you need

• 13–23 years in software engineering
• GCP
• System design
• Java
• Python
• JavaScript
• C++
• B.Tech or B.E.

Good to have

• Linux
• CISSP
• CISM
• Cloud security
• ETL
• Go