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Technical Support Engineer

QueueBuster·Noida

Pay not stated0–3 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot our POS software problems and help our customers with their support queries. Ultimately, you will be a person our customers' trust. They will rely on you to provide timely and accurate solutions to their technical problems.

What you'll do

  • Responsible to merchant’s support queries
  • Support on email / phone calls / google meets to give clients quick answers
  • Online meeting with merchants to diagnose the software issues providing product tech demonstration to the merchants Installing and configuring merchant’s POS device
  • Willing to travel to client side for troubleshooting, if needed

What you need

  • 0–3 years in it support & networking
  • Troubleshooting
  • POS
  • B.Tech or B.E. or B.Sc or BCA

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