Technical Support Executive

About the role

Technical Support Executive at Teleperformance (TP). Transmit Teleperformance and our client values in every interaction.

What you'll do

• Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs
• Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
• Work with confidential customer information and treat it sensitively
• Use software to source and input customer data accurately as related to the inquiry
• Completes all training and development activities in timely manner

What you need

• 0–1 years in it support & networking
• Any graduate