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Track Lead - Configuration Management

HCLTech·Pune

Pay not statedSenior levelFull-time
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About the role

We are seeking a highly skilled ServiceNow Platform Configuration Engineer to support our German ServiceNow Platform Configuration team. In this role, you will contribute to the ongoing development, maintenance, and operational excellence of the global WAC ServiceNow platform. \r

What you'll do

  • Design, develop, and implement new features, enhancements, and customizations across the ServiceNow Platform, ITSM, and ITOM modules.\r
  • Build and maintain catalog items, workflows, client/server scripts, business rules, UI policies, integrations, and platform configurations.\r
  • Execute day-to-day ServiceNow operational activities, ensuring platform stability and compliance with operational standards.\r
  • Analyze and resolve incidents, problems, and technical issues related to ServiceNow modules and integrations.\r
  • Perform system log analysis, troubleshoot performance issues, and recommend optimization measures.\r

What you need

  • 6–10 years in software engineering
  • JavaScript
  • ServiceNow
  • ACLS
  • ITIL
  • Regression testing
  • Any graduate

What you get

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