Track Manager - AWS IAC, Terraform,Python

About the role

The Cloud Application Support Engineer (L3) is responsible for providing advanced technical support and operational governance for business-critical cloud-hosted applications. The role serves as the highest level of technical escalation, ensuring application availability, performance optimization, incident resolution, and continuous improvement across cloud environments.

What you'll do

• Act as the L3 escalation point for complex application incidents and production issues
• Perform advanced troubleshooting across application, middleware, database, and cloud infrastructure layers
• Lead Root Cause Analysis (RCA) activities and implement permanent corrective actions
• Monitor application health, availability, and performance in cloud environments
• Support application deployments, releases, patches, and change implementations

What you need

• 3–6 years in devops & cloud
• AWS
• Terraform
• Python
• Root cause analysis
• SOP writing
• Any graduate

Good to have

• Kubernetes
• CI/CD
• Docker
• Azure
• Shell scripting
• Splunk