Trainee Process Consultant - Non Voice

About the role

The role of an associate is to contribute to the overall team performance and profitability by implementing action plans which in return will improve and maintain client satisfaction.

What you'll do

• Able to communicate fluently in the language required for the function/location
• Adhere to attendance and punctuality norms
• Processing claims/developing projects/handling calls as per the process guidelines
• Adhering to the SLA, understanding Quality & Auditing parameters
• Meeting assigned productivity goals

What you need

• 0–1 years in customer support & success
• Customer service
• Communication
• Any graduate

Good to have

• MS Office
• Data entry