Trainer-Back office

About the role

In this critical position, you will be responsible for designing, delivering, and managing training programs that equip our back office staff with the necessary skills and knowledge to perform their duties efficiently and effectively. Your role as a Trainer will encompass identifying training needs, creating comprehensive training materials, and conducting engaging training sessions to enhance team performance.

What you'll do

• Develop, implement, and manage training programs for back office staff
• Facilitate training sessions, workshops, and hands-on learning experiences
• Analyze training needs and collaborate with management to tailor training solutions
• Produce and update training materials, guides, and manuals
• Measure the effectiveness of training programs and adjust as needed

What you need

• 3–6 years in operations
• MS Office
• Problem solving
• BBA or Diploma