Training Consultant

About the role

This position delivers the curriculum designed by the Training Manager to new and existing associates across front-end, mid-cycle, and back-end RCM functions. Acting as the primary point of contact for learners during onboarding, nesting, and refresher training, the Trainer translates policies, payer rules, and system workflows into engaging, easy-to-follow instruction, and closely tracks each trainee's progress toward production readiness.

What you'll do

• Assess learning and performance needs by partnering with business leaders, clients, subject matter experts
• Design, develop, and maintain training programs, curricula, learning materials, job aids
• Deliver instructor-led, virtual, and self-paced training programs to employees, clients, and end users on products, processes, workflows, services
• Translate technical, operational, and business concepts into engaging, audience-appropriate learning experiences that promote understanding and skill development
• Support implementation, activation, and change initiatives by developing and delivering training that enables successful adoption of new solutions, technologies

What you need

• 2–4 years in consulting & strategy
• Curriculum development
• Project management
• Customer success
• BBA

Good to have

• Change management
• Medical coding