User Assistance Developer 2

About the role

The ideal candidate has excellent writing and verbal communication skills, experience documenting business software, and a demonstrated ability to work effectively in a fast-paced development environment. You will join a team with significant opportunities for career growth and development.

What you'll do

• Work closely with Product Management, Development, QA, and Technical Writing to successfully deliver assigned documentation projects
• Proactively research product changes to determine the scope of edits for assigned documentation areas
• Write new documentation based on use cases, user stories, feature requirements, specifications, information from developers and product managers
• Use AI-assisted writing and development tools, such as ChatGPT, Codex, and Visual Studio Code, to support research, drafting, editing, analysis, and content maintenance
• Apply strong editorial judgment to identify and correct hallucinations, unsupported claims, inconsistencies, ambiguity, outdated information

What you need

• 1–3 years in software engineering
• Technical writing
• Agile
• Any graduate