Voice Network Engineer

Jade Global·Hyderabad

Pay not stated3–6 yrsFull-time

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About the role

This position has responsibility for the deployment, support and upgrade of production Zoom Phone, Zoom Meeting, NICE infrastructure supporting worldwide locations. In addition, this position will review, plan, and evaluate voice systems and work closely with network engineering team on design, configuration, and troubleshooting.

What you'll do

Implementing and supporting enterprise class voice networks to support Zoom Phone, NICE CxOne contact center, SFDC voice, and AudioCodes
Deploy voice infrastructures in new and existing offices worldwide
Proactive management, monitoring, troubleshooting, and technical analysis of the global voice infrastructure
Help with the development and implementation of voice, video, and collaboration technology roadmaps globally
Perform troubleshooting to isolate and diagnose voice and video problems