Windows Engineer

About the role

We are looking for a highly motivated Senior Infrastructure & Virtualization Engineer to join our Infrastructure Operations team. The ideal candidate will have strong expertise in Windows Server administration, virtualization technologies, Active Directory, storage management, backup solutions, and infrastructure automation.

What you'll do

• Provide Level 2 operational support for Windows Server environments and resolve incidents within agreed service levels
• Install, configure, administer, and troubleshoot Windows Server 2016, 2019, and 2022 operating systems
• Perform incident, problem, and change management activities, including root cause analysis and implementation of permanent fixes
• Monitor server health, availability, CPU, memory, disk utilization, services, and event logs, and take corrective action when required
• Plan and execute operating system patching, security updates, reboot coordination, post-patch validation, and remediation of failures

What you need

• 1–3 years in it support & networking
• Windows
• Active Directory
• Windows Server
• VMware
• Troubleshooting
• ITIL
• Any graduate

Good to have

• TCP/IP
• PowerShell
• Firewalls
• Root cause analysis
• SOP writing