Butler Hotline Ambassador
UdaipurFull-timeJunior levelPosted 2 weeks ago
Customer support role at Accor in Udaipur.
About the role
We are seeking a dedicated Butler Hotline Ambassador to join our customer service team in Udaipur, India. In this role, you will be the voice of our organization, providing exceptional support and assistance to our valued clients through our hotline service. As a Butler Hotline Ambassador, you will deliver personalized, professional service while addressing customer inquiries, concerns, and requests with warmth and efficiency.
What you'll do
- Be the voice of our organization, providing exceptional support and assistance to our valued clients through our hotline service
- Resolve customer issues efficiently or escalate to appropriate departments when necessary
- Maintain detailed and accurate records of customer interactions using company systems and databases
- Provide information about services, policies, and procedures in a clear and helpful manner
- Handle multiple calls simultaneously while maintaining quality service standards
What you need
- CRM
- Customer service
- Problem solving