Customer Relationship Manager - Hyderabad
Hyderabad, Andhra PradeshFull-timeMid levelPosted 2 months ago
Mid-level customer support role at Aditya Birla Group in Hyderabad and Andhra Pradesh. Needs a degree.
About the role
Customer Relationship Manager - Hyderabad at Aditya Birla Group. Accountability.
What you'll do
- Implementation of Loyalty Model
- Ensure maintenance of relationship with Orphan customers
- Up-Sell to customers assigned through various campaigns
- Ensure Renewal collection and AUM conservation of the assigned base
- Achieve Targets related to Premium and NOP in order to contribute in overall growth of the company
What you need
- Team management
- Complaint handling
- Sales