Customer Service Executive - DSF - Shillong
Shillong, West BengalFull-timeJunior levelPosted 3 months ago
Junior customer support role at Aditya Birla Group in Shillong and West Bengal. Needs a degree.
About the role
Responsible for day to day operational, financial, commercial & administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines. Consistent delivery of 100% accuracy across wide range of activities amid rapidly changing processes, diverse organizational guidelines , adaptation to regular extended working hours, seasonal & un predictable spike in volumes with limited or no system validations.
What you'll do
- KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Execute financial processes timely with 100% accuracy 1
- Execute the receipting, banking and reconciliation processes accurately for policy cash/Cheque/DD within timelines as per the set process
- Detection of Fake note to avoid operational loss
- Safe custody of both sets of Safe and cash box Keys and one set of office keys
- Timely reconciliation of assets of the branch
What you need
- Customer service
- Sales
- MIS reporting
- Reconciliation
- AML
- TDS
Good to have
- SOP writing
- Underwriting