Team Lead - Persistency - Thane
ThaneFull-timeSenior levelPosted 3 months ago
Senior customer support role at Aditya Birla Group in Thane. Needs a degree.
About the role
Team Lead - Persistency - Thane at Aditya Birla Group. Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key….
What you'll do
- Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key…
- Renewal Business & Persistency Achievement
- Drive renewal premium collection and persistency targets through effective outbound and inbound calling campaigns
- Monitor daily, weekly and monthly renewal performance against targets
- Execute focused interventions on high-risk lapse and renewal-due customers to improve retention rates
What you need
- Sales
- Employee engagement