Production Application Support Lead
HyderabadFull-time10–18 yrsPosted 1 week ago
Leadership IT support role at Algoleap in Hyderabad. Needs 10+ years.
About the role
and performance of our production platforms. This is a hands-on lead/manager role that combines production support, DevOps and site reliability engineering (SRE). You will lead engineers, run major incidents, and read the code to find root causes. You will also use AI tools to cut toil and resolve incidents
What you'll do
- Production support and reliability
- ‒ Lead the production support
- Function, including on-call rotations, escalation paths and 24x7 coverage
- ‒ Command major incidents from
- Detection through resolution, then run blameless post-incident reviews and
What you need
- Networking
- Hardware
- Troubleshooting
- CI/CD
- Kubernetes
- Kafka
Good to have
- ITIL
- Azure
- PostgreSQL
- MongoDB
- Microservices
- Helm