International Admissions & Partner Relations Counselor
GurugramFull-time5–9 yrsPosted 1 week ago
Senior customer support role at ApplyBoard in Gurugram. Needs 5+ years and a degree.
About the role
The International Admissions & Partner Relations Counselor serves as the primary point of contact for prospective international students, recruitment partners, educational agents, and pathway providers. This position is responsible for managing communications, responding to program and admissions inquiries, collecting and uploading student documents, preparing application files for review, and supporting international enrollment growth initiatives.
What you'll do
- Partner and Student Communication Management
- Serve as the primary contact for prospective students, educational agents, and international recruitment partners
- Conduct proactive follow-up with students and partners regarding application status and missing documents
- Maintain high standards of customer service and responsiveness
- Support virtual recruitment events, webinars, and information sessions as needed
What you need
- CRM
- Customer service
- MS Office
- Salesforce
- Communication