Sr. Technical Support Engineer
PuneFull-timeSenior levelPosted over a month ago
Senior IT support role at AspenTech Pte. Ltd. (Singapore) in Pune. Needs a B.Tech or B.E..
About the role
This role offers the opportunity to work with cutting-edge technology, providing world-class customer support, training, and expertise in implementing AspenTech solutions for industrial process engineering.
What you'll do
- Engage with internal R&D teams, offering insights and feedback to drive product improvements
- Conduct pre-release software testing and contribute to the development of training materials and white papers for the knowledge base
- Travel to customer sites as needed, typically less than 25%
What you need
- Troubleshooting