Senior Analyst - Customer Journey Mapping
NoidaFull-timeMid levelPosted 5 days ago
Mid-level customer support role at Barclays in Noida.
About the role
To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas.
What you'll do
- Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights
- Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness
- Collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas
What you need
- User flows