Delivery Manager Operations - English & Exams
NoidaContractHybrid7–13 yrsPosted 4 days ago
Senior operations contract role at British Council in Noida. Needs 7+ years and a B.Com. Hybrid.
About the role
The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential. There is no hybrid work arrangement for this position, and it requires working onsite five days a week
What you'll do
- Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts
- Training & Assessment Requirement
- Support, coaching, and reassessment opportunities will be provided where applicab
- Responsible for leading and managing end-to-end Finance Operations service delivery to ensure it is efficient, scalable
- Lead end-to-end delivery of Finance Operations services, defining and implementing service delivery frameworks covering staffing, scheduling and utilisation
What you need
- Reporting
- MIS reporting
- Accounts receivable
- Team management
- Record to report
- Process improvement
Good to have
- Six Sigma
- ERP
- SAP
- ISO 27001
- Performance management
- Complaint handling