FBS Customer Care Representative
PuneFull-time1–3 yrsPosted 3 months ago
Junior customer support role at Capgemini in Pune. Needs 1–3 years and a degree.
About the role
Handles customer and agent inquiries through chat and back-office alert processing Assists with moderately complex insurance issues Delivers exceptional service while ensuring compliance with legal requirements Communicates via chat while navigating multiple internal systems Receives and responds to inquiries on insurance matters
What you need
- Customer service
- Voice process
- Underwriting