Infra Ops Specialist
KarnatakaFull-timeHybrid2–5 yrsPosted 1 week ago
Mid-level operations role at Cognizant in Karnataka. Needs 2+ years. Hybrid.
About the role
Infra Ops Specialist at Cognizant. Troubleshooting functional and performance issues and document root cause and remediation steps. Checking and documenting daily health status.
What you'll do
- Troubleshooting functional and performance issues and document root cause and remediation steps. Checking and documenting daily health status
- Designing and writing scripts to automate repetitive functions
- Developing and Reporting on Key Performance Indicator (KPI) metrics
- Diagnosing and fixing production issues and engaging other teams as required
- Performing configuration changes in production ensuring that the banks change management policies and procedures are adhered to
What you need
- Coordination
- ITIL
- Vulnerability assessment
- Process improvement
- Reporting
- Documentation
Good to have
- Internal audit
- Root cause analysis
- Operational risk
- EDR
- DLP