SME-CX Niche
KarnatakaFull-timeJunior levelPosted 1 week ago
Customer support role at Cognizant in Karnataka.
About the role
Investigate and resolve sales data issues across CRM reporting and compensation systems Analyze data identify root causes and ensure data accuracy Work with sales finance operations and IT teams to resolve issues Create reports dashboards and process documentation Ensure SLA compliance and improve data quality continuously
What you'll do
- Investigate and resolve sales data issues across CRM reporting and compensation systems
- Analyze data identify root causes and ensure data accuracy
- Work with sales finance operations and IT teams to resolve issues
- Create reports dashboards and process documentation
- Ensure SLA compliance and improve data quality continuously
What you need
- CRM
- Sales