Senior Manager of Client Success Management
MumbaiFull-timeHybrid8–14 yrsPosted 4 days ago
Leadership customer support role at CSC in Mumbai. Needs 8+ years and a B.Com. Hybrid.
About the role
We look for individuals who are motivated to excel and passionate about their career. We thrive because our employees are forward-thinkers and collaborative problem solvers, who are encouraged to contribute their own ideas to constantly improve processes.
What you'll do
- Client Service & Relationship Management
- Manage multiple client relationships and serve as the primary escalation point for service-related matters
- Ensure the timely, accurate, and high-quality delivery of all client deliverables
- Coordinate with internal stakeholders to resolve complex client issues and deliver comprehensive solutions
- Review financial statements and supporting schedules prepared under U.S. GAAP
What you need
- Customer service
- US GAAP
- Financial statements
- Financial modelling
- Communication