Analyst, Client Services, Small Medium Enterprises
HyderabadFull-timeJunior levelPosted over a month ago
Customer support role at DBS Bank India in Hyderabad.
About the role
Ensure Best in class customer experience, handhold customer for transaction and closely work with operations to ensure timely processing of transaction
What you'll do
- Ensure NTB relationships of SME are engaged in a timely manner which will deepen wallet share & ensure quick activation
- Report all Suspicious Transactions to regional head and head customer experience
- Manage customer service for MSME Clients
- Ensure Best in class customer experience, handhold customer for transaction and closely work with operations to ensure timely processing of transaction
What you need
- Customer service