Associate, Specialist, Demand Manager, Contact Centre, Consumer Banking, Technology And Operations
PuneFull-timeMid levelPosted over a month ago
Mid-level customer support role at DBS Bank India in Pune.
About the role
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
What you'll do
- Analyze demand trends, accurately forecast potential risks, and develop proactive, effective mitigation strategies to ensure operational stability
What you need
- CRM