Client Service Manager (CSM) ? Trade and Cash
MumbaiFull-timeMid levelPosted over a month ago
Mid-level customer support role at DBS Bank India in Mumbai.
About the role
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
What you'll do
- Client servicing and handholding of Trade Finance transactions. Incumbent would be the single point of contact for the client for all trade transactions
- Capable managing the Customers and handling queries for Trade Finance products
- Strengthen relationship with the various stake holders like branches, Relationship Managers and internal teams to resolve all trade queries and issues promptly
What you need
- Customer service