Officer, Virtual Relationship Manager, Consumer Banking Group

About the role

Acquire clients through e-boarding of the provided leads and nurture the relationship for AUM build up in a steady manner. Establish the Virtual Relationship Channel as a major revenue contributor through effective engagement with clients via multiple communication channels Ensure right balance of the product mix and balance NTB (New to Bank NR customers) with increased penetration of existing customers to deepen the wallet share.

What you'll do

• Establish the Virtual Relationship Channel as a major revenue contributor through effective engagement with clients via multiple communication channels
• Ensure right balance of the product mix and balance NTB (New to Bank NR customers) with increased penetration of existing customers to deepen the wallet share
• Drive and deliver a radical improvement in customer satisfaction scores through timely engagement and redressal of client enquiries