Senior Associate, Generalist, Client Services, SME Banking, Institutional Banking Group
MumbaiFull-timeMid levelPosted 5 days ago
Mid-level customer support role at DBS Bank India in Mumbai. Needs a diploma, B.Com or BBA.
About the role
Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange.
What you'll do
- Manage end-to-end maintenance coordination, including signatory updates, IDEAL setup, additional account openings, name/address changes, and GST number maintenance
- Coordinate with dispatch and runner services for timely document pickups and deliveries
- Facilitate manual transactions, including Fixed Deposit (FD) creation, Bank Guarantee (BG) issuance, Demand Draft (DD) issuance, cheque requests
- Liaise and coordinate closely with clients and internal teams to ensure seamless transaction processing and query resolution
- Provide timely month-end conversion updates to customers
What you need
- Customer service
- GST
- Problem solving
- Investment banking
- Working capital
- Treasury