Senior Officer, Branch Operations and Service Head, Consumer Banking Group
AmalapuramFull-timeLead levelPosted over a month ago
Leadership finance role at DBS Bank India in Amalapuram.
About the role
Oversee the day-to-day operations and service delivery of the branch network within the assigned region or portfolio Ensure efficient and effective branch operations, including cash management, transaction processing, and customer service Develop and implement strategies to enhance customer experience and drive service excellence
What you'll do
- Oversee the day-to-day operations and service delivery of the branch network within the assigned region or portfolio
- Ensure efficient and effective branch operations, including cash management, transaction processing, and customer service
- Develop and implement strategies to enhance customer experience and drive service excellence
- Manage and lead a team of branch personnel, including performance management, training, and development
What you need
- Treasury
- Customer service
- Performance management