Vice President, Treasures Team Lead, Consumer Banking Group

About the role

Lead and manage a team of Treasures Relationship Managers to deliver exceptional customer service and achieve business targets Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients Provide coaching and mentorship to team members, fostering their professional development and ensuring they are equipped to handle complex client needs

What you'll do

• Lead and manage a team of Treasures Relationship Managers to deliver exceptional customer service and achieve business targets
• Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients
• Provide coaching and mentorship to team members, fostering their professional development and ensuring they are equipped to handle complex client needs
• Collaborate with cross-functional teams to identify and capitalize on opportunities to enhance the Treasures proposition and customer experience

What you need

• Customer service