Check out this job at Deloitte, Technology Support Analyst - Tax Transformation Office - Hyderabad
HyderabadFull-time2–3 yrsPosted 1 week ago
Junior IT support role at Deloitte USI (US-India offices) in Hyderabad. Needs 2–3 years and a B.Tech, B.E. or B.Sc.
About the role
If you are energized by solving complex business problems through technology and want to help shape the future of global tax delivery, consider joining the US Tax Transformation technology team. This is an opportunity to play a meaningful role in Deloitte’s digital transformation by helping bring innovative products, capabilities, and experiences to life for our tax professionals and stakeholders around the world.
What you'll do
- The Technology Support Analyst plays an integral role in our Tax Transformation Support team as the individual responsible for resolving issues in collaboration with the…
- The Technology Support Analyst will be part of a global team responsible for providing 24/7 support to clients
- The Technology Support Analyst will provide full Product Support to clients via email, phone, and chat
- Provide premium-level Tax Application Support via email, phone and chat, to both internal and external users
- Maintain all application SLAs and respond to users via a ticketing system for incident management
What you need
- ServiceNow
- RPA
- MS Office
- Ticketing tools
- .NET
- Azure