USI Digital- Services Associate - Workfront-Hyderabad
HyderabadFull-time1–3 yrsPosted 1 week ago
Junior IT support role at Deloitte USI (US-India offices) in Hyderabad. Needs 1–3 years and a B.Tech, B.E. or MBA.
About the role
Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? If yes, we need your expertise!
What you'll do
- As a Services Associate, Integration and Development on the USI Digital team
- Manage helpdesk tickets and deliver resolutions aligned with quality standards and service level agreements
- Create reports in Adobe Workfront based on stakeholder requirements and customize the Workfront instance, including custom forms, layout templates, access levels
- Support implementation activities by managing project tasks, documenting meeting notes, setting up project plans in Workfront, and collaborating with team members
- Plan and conduct training sessions on tool navigation and respond to stakeholder questions through tickets and meetings
Good to have
- Networking