Customer Success / Parent Support Executive
HyderabadFull-time2–5 yrs3 L–₹4 L a yearPosted open since apr 2026
Mid-level customer support role at Dreamtime in Hyderabad. Needs 2+ years. Pays ₹3–4 LPA.
About the role
We're looking for a junior customer success executive to support parents and students throughout their learning journey. This role requires excellent communication skills, a customer-first approach, and a willingness to collaborate with internal teams to deliver a smooth experience.
What you'll do
- Assist in fee payment follow-ups
- Support onboarding of students and parents
- Coordinate with academic, sales, and ops teams
- Guide parents and students on processes
- Help with student kit coordination and delivery tracking
What you need
- Customer success
- Communication
- Sales
Good to have
- Customer service