Client Success Manager – Digital Marketing
NoidaFull-time8–14 yrsPosted 1 week ago
Leadership customer support role at Ebizon in Noida. Needs 8+ years.
About the role
We are looking for an experienced Client Success Manager with a strong background in Digital Marketing to manage and grow client relationships, ensure successful campaign delivery, and drive long-term account growth. The ideal candidate will have agency experience and a proven track record of working with international clients, especially from US and UK markets.
What you'll do
- Act as the primary point of contact for key clients and manage end-to-end relationships
- Understand client business goals and translate them into effective digital marketing strategies
- Collaborate with internal teams to ensure timely and high-quality campaign delivery
- Drive account growth through upselling and cross-selling opportunities
- Monitor campaign performance and share insights, reports, and optimization recommendations
What you need
- Digital marketing
- Customer service
- Upselling
- Cross-selling
- Communication
Good to have
- SEO
- Performance marketing