Program Manager
MumbaiFull-time8–14 yrsPosted over a month ago
Leadership consulting role at eClerx in Mumbai. Needs 8+ years.
About the role
The role will work closely with the Vertical Head to drive and govern multiple Customer Operations transformation initiatives, ensuring effective execution, stakeholder alignment, risk management and timely delivery.
What you'll do
- Drive governance and execution of multiple transformation projects
- Track project progress, timelines, dependencies and key deliverables
- Manage stakeholders and drive timely closure of action items
- Identify risks and gaps and ensure timely resolution
- Prepare dashboards, reports and leadership updates
What you need
- PowerPoint
- Stakeholder management
- Excel
- Dashboarding
- Project management
- LLMs