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PPM L2 Techno-Functional Support Expert - Oracle ERP

BengaluruFull-time7–13 yrsPosted 2 months ago

Senior software engineering role at Egis Group in Bengaluru. Needs 7+ years and a B.Tech, B.E. or B.Sc.

About the role

The Oracle PPM L2 Techno-Functional Support Expert provides Level 2 techno-functional support for Oracle Fusion Cloud Project Portfolio Management modules, with a strong understanding of project management processes, Project Costing, Billing, Resource Management, integrations, reporting solutions, and connected applications.

What you'll do

  • Analyze incidents from an end-to-end business process perspective and assess impacts across upstream and downstream systems
  • Support Oracle Cloud modules and all associated integrations, interfaces, reporting solutions, and connected satellite applications
  • Perform advanced root-cause analysis and identify permanent corrective actions
  • Contribute to Problem Management by identifying recurring incidents, proposing sustainable fixes, and supporting incident reduction initiatives
  • Support release validation, regression testing, hypercare, and post-go-live stabilization activities

What you need

  • ERP
  • Oracle Fusion
  • Portfolio management
  • Costing
  • Accounts receivable
  • Root cause analysis

Good to have

  • ServiceNow
  • ITIL
  • Regression testing
  • SOP writing
  • Reconciliation

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