Associate III, BPS Client Service & Support
HyderabadFull-timeHybridJunior levelPosted 1 week ago
Junior customer support role at FIS in Hyderabad. Hybrid.
About the role
Are you curious, motivated, and forward-thinking? The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients.
What you'll do
- Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action
- Performing quality control activities to ensure quality standards are met
- Producing template email or written correspondence to customers, when appropriate
- Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality
- Adhering to all fund/company policies and regulatory controls/requirement
What you need
- Customer service
- KYC
- Learning and development
- Communication
- Mutual funds