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Principal Engineer - Systems

HyderabadFull-time14–25 yrsPosted over a month ago

Leadership engineering role at Freshworks in Hyderabad. Needs 14+ years and a B.Tech, B.E. or B.Sc.

About the role

We are seeking a highly experienced Principal Engineer to lead the design and evolution of the enterprise-scale platform architecture that powers Freshworks’ multi-tier SaaS products. This role will define the architecture strategy for a major platform domain, drive modernization initiatives, and establish best practices across service design, reliability, engineering quality, and cost.

What you'll do

  • Define and own the platform architecture roadmap for your domain, including the target state and a realistic path to it
  • Design scalable, secure, and cost-efficient architectures supporting high-throughput, low-latency, multi-tenant workloads
  • Establish architecture standards, design principles, decision records, and review practices
  • Evaluate emerging technologies and own build-versus-buy decisions with measurable outcomes
  • Architect and build cloud-native services and APIs that scale with global growth

What you need

  • Java
  • Python
  • Go
  • Linux
  • Root cause analysis
  • Test automation

Good to have

  • Kafka
  • Machine learning
  • LLMs
  • Databricks
  • Snowflake
  • Elasticsearch

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