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Senior Staff Engineer - Systems

ChennaiFull-time12–15 yrsPosted over a month ago

Leadership engineering role at Freshworks in Chennai. Needs 12–15 years and a B.Tech, B.E. or B.Sc.

About the role

As a Senior Staff Engineer , you will serve as a core technical anchor, driving the architectural evolution of Freshworks' multi-tier SaaS platform. Elevate Engineering Discipline: Act as a technical role model and mentor to young, ambitious engineers—fostering a culture rooted in clean coding standards, robust systems thinking, and long-term product ownership.

What you'll do

  • Architecture & Roadmap Execution: Own and deliver the technical roadmap for your engineering domain; design, document, and execute scalable, cost-efficient
  • System Health & Tech Debt Management: Identify critical architectural bottlenecks and technical debt; design and drive practical
  • Operational Excellence & Production Leadership: Take ownership of complex production issues in distributed SaaS environments
  • Quality & Process Standardization: Establish rigorous engineering standards through code reviews, automated testing
  • Mentorship & Talent Development: Coach and develop engineers across functions, elevating their problem-solving capabilities, systems thinking, and operational discipline

What you need

  • Data structures
  • REST APIs
  • Java
  • Python
  • Microservices
  • Spring Boot

Good to have

  • CI/CD
  • Linux
  • Root cause analysis
  • Test automation
  • Customer success

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