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L2/L3 Application Support Engineer - Data Warehouse & ETL (SQL Server, SSIS, SSRS, SSAS)

Chennai, PuneFull-timeJunior levelPosted yesterday

IT support role at Fujitsu in Chennai and Pune.

About the role

The engineer makes sure daily loads, month-end finance and payroll reporting, and operational and compliance reports are complete and accurate. They resolve incidents and data defects and deliver minor enhancements through change control.

What you'll do

  • Incident management and service restoration
  • Own assigned ServiceNow incidents through resolution: failed loads, stale or missing data, SSRS availability and report errors, and cube processing failures
  • Diagnose stored procedure, SSIS package and job-chain failures using error logs, monitoring databases and job history. Rerun or recover loads under documented procedures
  • Coordinate with Infrastructure and DBA teams on server restarts, capacity and SQL Server platform issues
  • Resolve emergency finance-integration defects (e.g. accounts-payable voucher and invoice feeds) under emergency change governance

What you need

  • Data warehousing
  • ETL
  • SQL Server
  • SSIS
  • ServiceNow
  • ITIL

Good to have

  • Windows
  • Power BI
  • Root cause analysis
  • Data structures
  • Incident response
  • SQL

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