Customer Care | Associate
MumbaiFull-time0–2 yrsPosted over a month ago
Entry-level customer support role at Fynd in Mumbai. Open to freshers; up to 2 years, with a degree.
About the role
We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary. Today, Fynd builds intelligent software that runs business operations.
What you'll do
- Take ownership of customer issues
- Troubleshoot problems and see them through to resolution
- Receiving and placing customer service telephone calls
- Ensure customer satisfaction and provide professional customer support
- Build positive relationships with customers by providing prompt and reliable support
What you need
- Customer service
- Problem solving
Good to have
- MS Office