Customer Support Associate
MumbaiFull-time2–6 yrsPosted 5 months ago
Mid-level customer support role at Fynd in Mumbai. Needs 2+ years and a degree.
About the role
We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary. Today, Fynd builds intelligent software that runs business operations.
What you'll do
- Provide customer support and assistance
- Communicate with customers through various channels (phone, email, chat)
- Troubleshoot and resolve customer issues
- Collaborate with internal teams
What you need
- Customer service
- Problem solving