Assistant Operations Manager
KolkataFull-time2–5 yrsPosted 1 week ago
Mid-level operations role at Gear in Kolkata. Needs 2+ years.
About the role
The ideal candidate is a strategic thinker with strong leadership skills, supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships. Commitment to our people is our real strength and the key to success.
What you'll do
- Supervise and manage a team of operations staff
- Provide leadership and guidance to ensure the team meets performance targets and KPIs
- Implement and oversee changes to streamline processes and enhance productivity
- Liaise with clients to understand their requirements and expectations
- Implement and monitor quality assurance measures to ensure that services meet or exceed client expectations
What you need
- Process improvement
- Problem solving
- Team management