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Delivery Operations Team Lead

MumbaiFull-timeSenior levelPosted 4 days ago

Senior operations role at Gratitude in Mumbai. Needs an MBA.

About the role

Delivery Operation Team LeadSkill required: Supply Planning, Demand Planning, New Product Introduction (NPI)Designation: Delivery Operations Team LeadQualifications: Master of Business Administration(MBA)What would you do? Execute end-to-end Supply Planning and Network Operations for the assigned Area/Category, ensuring consistent service delivery aligned to performance metrics.

What you'll do

  • Lead day-to-day activities of Senior Analysts and Analysts, ensuring high standards of supply execution, inventory performance, cross-functional coordination
  • Execute end-to-end Supply Planning and Network Operations for the assigned Area/Category, ensuring consistent service delivery aligned to performance metrics
  • Lead a team of planning professionals to drive timely issue resolution, maintain accurate planning data, coordinate with suppliers and cross-functional partners
  • Manage product launch throughout sales and distribution channels
  • Prepare internal operations and partner organizations to support the new product, aiming to reduce time-to-market.What are we looking for?

What you need

  • Coordination
  • SOP writing
  • Demand planning
  • Process improvement
  • Inventory management
  • Documentation

Good to have

  • Client relationship

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