International Collections Operations Team Lead
GurugramFull-time5–10 yrsPosted 2 weeks ago
Senior operations role at Gratitude in Gurugram. Needs 5+ years.
About the role
Team Leader – International Voice CollectionsJob Code: 436911Location: Gurugram, HaryanaExperience: 5–10 YearsBand: BPO 3/4Work Mode: 100% Work From Office (WFO)Shift: 24×7 Rotational Shifts, Including Night ShiftsJob SummaryWe are seeking an experienced and performance-driven Team Leader – International Voice Collections to manage and lead a team handling international B2B/B2C collections.
What you need
- Collections
- Accounts receivable
- Voice process
- Team management
- Cash flow
- Process improvement
Good to have
- Performance management
- Client relationship