Process Associate – Digital (Web Chat & Email)
KolkataFull-time2–4 yrsPosted 3 weeks ago
Mid-level operations role at Gratitude in Kolkata. Needs 2–4 years and a degree.
About the role
Process Associate – Digital (Web Chat & Email)Role PurposeWe are looking for a customer-focused Process Associate to handle customer enquiries through web chat, email, and other approved digital channels.
What you'll do
- Process Associate – Digital (Web Chat & Email)Role PurposeWe are looking for a customer-focused Process Associate to handle customer enquiries through web chat, email
Good to have
- Six Sigma
- Excel
- Reporting
- Customer service
- CRM
- VBA