Team Lead – Live TV & Media Operations
BengaluruFull-time4–5 yrsPosted 2 weeks ago
Mid-level operations role at Gratitude in Bengaluru. Needs 4–5 years.
About the role
Team Lead – Live TV & Media OperationsLocation: BangaloreExperience: 4–5 YearsBand: BPO 3/4Salary: Up to ₹12 LPAJob Code: 435736Work Mode: Not specified in the JDShift: Any shift as assigned; weekend work is mandatoryJob OverviewWe are seeking an experienced Team Lead – Live TV & Media Operations to manage day-to-day live television and media operations, ensuring accurate task execution, high-quality service delivery, and adherence to client-defined service-level agreements (SLAs).
What you need
- SOP writing
- Reporting
- Team management
- Root cause analysis
- Documentation
- Data analysis
Good to have
- Internal audit
- CRM
- Ticketing tools
- iOS
- Android