Team Lead – Live TV & Media Operations
BengaluruFull-time4–5 yrsPosted 4 days ago
Mid-level operations role at Gratitude in Bengaluru. Needs 4–5 years.
About the role
The candidate will be responsible for monitoring live content operations, ensuring SLA adherence, managing escalations, maintaining quality standards, and leading a team to deliver seamless media operations.The ideal candidate should have prior experience in a live operations or time-sensitive environment, strong people management skills, and the ability to monitor multiple live video feeds while maintaining accuracy and operational efficiency.Key ResponsibilitiesMonitor and manage live TV…
Good to have
- SOP writing
- Coordination
- Team management
- Reporting
- Root cause analysis
- Data analysis