Broadcast Support Engineer
GurugramFull-timeJunior levelPosted open since apr 2021
IT support role at Guest-tek India in Gurugram. Needs a B.Tech, B.E. or B.Sc.
About the role
610 , Tower A, Irish Tech Park , 6th Floor, Sohna Road, Gurgaon, Haryana, India Taking calls from Hotel Staff members and dispatched technicians. Adhering to company policies on attendance and use of phone codes. Creating, Updating, Resolving or Escalating incidents according to company policies and SLAs.
What you'll do
- Taking calls from Hotel Staff members and dispatched technicians
- Creating, Updating, Resolving or Escalating incidents according to company policies and SLAs
- Working closely with internal departments
- Achieve KPIs set by management team
What you need
- Networking
- Linux
- Troubleshooting